Customisation Services

RIVIAM’s customisation services support the successful implementation of RIVIAM’s digital referral management and pathway services and enable our customers to make the most of the information technology opportunities presented.


Implementing service design changes can be difficult, especially delivering technical architectures within complex, secure environments such as the NHS.

The governance requirements for providing secure encrypted data access, storage, control and transfer within health and social care are considerable and require compliance to the different data protection and legal requirements, and Department of Health guidance. 


RIVIAM’s customisation services ensure our customers experience excellent delivery and implementation of our digital services. From our knowledge of information architecture to our long experience in managing the security and governance requirements for health and social care implementations, we can help you work through any challenges, engage with your stakeholders and make the right business case. We’re flexible, agile and responsive and want you to get the optimum benefit from using our services.

Our customisation services include: project management; business consultancy; information architecture; customisation consultancy; and implementation consultancy.

RIVIAM is flexible, agile and responsive and we want our customers to get the optimum benefit from using our services.

Interested in learning more? Please get in touch.