Mobile technology

A secure mobile service

From the outset, RIVIAM has been built to maximise the benefits provided by mobile technology. Currently RIVIAM’s Pathway Hub mobile app is designed to work on Google’s Android platform.The RIVIAM Pathway Hub mobile app has been designed to operate in isolation or when connected to the Internet over WiFi or a mobile network. It allows users to:

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Manage and see a lite patient record as well as a diary of consultations / visits for the day, week or month.
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Receive consultations / visit information with a set of predefined forms, with the ability to review information and complete forms. The forms allow KPI information to be collected and reported on.
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Add video and pictures to their consultation / visit record that is shared with the wider RIVIAM record, and securely message other authorised clinicians.

RIVIAM’s Pathway Hub mobile app comes with a number of technology benefits over normal health apps:

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It works when connected and disconnected to the Internet.
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The database is a special AES256 database. This means the database itself on the Pathway Hub mobile app is encrypted.
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More than one user can use a mobile device with RIVIAM providing more flexibility in how people use devices. RIVIAM’s Pathway Hub mobile app can also be placed on a user’s own mobile device. The application is remotely managed by RIVIAM.
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For NHS England contracted services, access to NHS data is only allowed in England implemented via a “Geo-Fence” that stops access to information when the user moves outside England.
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To improve security for the user and to help improve the efficiency and customer service for service users, RIVIAM tracks the location of the user. This allows alerts to be generated if users are in one place for longer than expected or allows service users to be alerted if a clinician is running late to an appointment.
From the outset RIVIAM has been built to provide our customers with the benefits of mobile technology.

Interested in learning more? Please get in touch.