Waitlist management
Manage waitlists and appointments using RIVIAM's platform
- Healthcare
- Community health
- Adult services
Administrative and call centre staff can efficiently manage waitlists, swiftly handle last-minute cancellations and book appointments on behalf of people - helping to reduce wait times and enhance patient satisfaction.
Manage waitlists optimally
Waitlists are organised by appointment status (booked, cancelled, ready to book, for management), service area, urgency, pathway and appointment type (initial or follow-up), with quick filters making it easy for users to find what they need.
Dashboards
Dashboards provide instant insights into where to focus effort for optimal waitlist management, with configurable views that display data by location or status.
Take action
Waitlist users can manage appointments on behalf of people.
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