What we do
Every day people's lives are being improved because RIVIAM provides a secure care co-ordination platform and services
With RIVIAM, our customers reduce costs, streamline workflows and improve access, capacity and flow for more efficient, joined up, personalised care.
Referral management for co-ordinating care
Secure Referral Portals auto route referrals to Workflow enabling healthcare teams to receive information efficiently and work better together.
Facilitating collaboration across sectors
With RIVIAM's Multi-agency Referral hub, care is extended to include the local authority and commissioned third sector providers for more integrated health and social care.
Our Hospital to Home service provides easier access to community and wellbeing services for patients fit to go home, and provides a dashboard for hospital teams to make quicker discharge decisions.
Digital Immunisations Consent Service
Since 2018, we have been supporting our customer's school-aged children's vaccination programmes and are England's leading eConsent provider.
In 2025 alone, RIVIAM processed over 2 million eConsents.
Citizen / Patient Engagement Portal
People can book appointments and take control of their care with our Patient Engagement Portal reducing the number of Did Not Attends.
Sadie AI services
Something smart has arrived ... RIVIAM has introduced Sadie AI services - your intelligent assistant.
Our solutions are transforming care now
〝Using RIVIAM has enabled us to reduce the amount of time our team spends triaging consents by over 90%. This is a significant saving that we can reinvest in our immunisations service.〞
〝Parents have also fed back that they find the online system clear and easy to use. The additional functionality of being able to set up and book community catch-up clinics has reduced the burden on our admin teams and improved access to community clinics for families across Bristol, North Somerset and South Gloucestershire.〞
See more case studies
See the outcomes for our customers of using RIVIAM's services.
Providing NHS integration
RIVIAM integrates with Primary Care, Community Care and Secondary Care systems, so people receive the right care, at the right time using the right information.
We can provide a secure link to Shared Care Records, document delivery into GP systems, and secure email processing of referrals directly from NHS accounts into RIVIAM.
Priced to meet the needs of health and social care providers, our cost-efficient Software as a Service ensures value for money. With focus on customer success, we build long-term customer relationships.
Our latest news
World Health Day 2026: Why care co-ordination matters
On World Health Day , this year’s theme, “Together for health.
Building referral pathways that reflect real relationships: RIVIAM’s new referral functionality for supporting people, their carers and family members
For Integrated Neighbourhood Teams (INTs), Local Authorities and NHS healthcare providers, referrals need to reflect the reality...
NHS organisations now have a new procurement route to improve patient communication and reduce Did Not Attends (DNAs)
Great news: RIVIAM is now an approved supplier on NHS Shared Business Services ’ Patient/Citizen Communication, Engagement and...
RIVIAM recognised in the 2026 Tech200 as a Top 5 SME health tech supplier
RIVIAM has been recognised in the 2026 Tech200 - the 200 fastest-growing technology suppliers to the UK public sector .
Still managing multiple systems to deliver integrated care? Here’s what works. Our 2026 plans
RIVIAM wishes you a healhty and joyful 2026 2.
Social impact 2025
In 2025, RIVIAM supported eight charities across Bath and the wider region , strengthening local services that promote health,...