Wellbeing service

Enables healthcare, Local Authority and third sector organisations co-ordinate wellbeing services in a seamless, efficient, secure way
Wellbeing service

RIVIAM’s Wellbeing service enables healthcare, social care and third sector partners to receive referrals and work together in a seamless, efficient, secure way online, co-ordinating care and wellbeing support for people.

The service offers:

  1. Secure Referral Portals that are designed and branded to match your needs and provide an interactive, engaging experience.
  2. A Service Directory launched from the portal to help professionals or citizens find information, select a service, complete a referral or just complete a short questionnaire to request help.
  3. For multi-agency care delivery, Workflow enabling requests to be managed and co-ordinated by partner organisations.
  4. Capability to add a list of clinically vulnerable people enabling easy identification and support for this cohort.
  5. Coming soon, we will be adding messaging and communications for partners collaborating together on RIVIAM with the ability to see a Shared Care Plan for some individuals, along with the ability to measure and monitor outcomes.

Watch this short video about how the Wellbeing service helps multi-agency working.

“​People want to see agencies working well together so their care is co-ordinated and organised without the need for repeating information and duplication.

We're really excited that our RIVIAM Wellbeing service means healthcare providers can now include the local council and third sector organisations in their co-ordination efforts to provide care across a community.”
Paul Targett, RIVIAM's Managing Director
“The establishment of the Compassionate Community Hub in response to the pandemic has been an amazing achievement. Ensuring a collaborative, multi-agency approach to community service provision has been vital to meeting the needs of the BaNES community and RIVIAM has been instrumental in this. It has allowed all organisations to work in a more efficient and coordinated way and so provide a flexible, timely response to our communities.” Kate Morton, CEO, Bath Mind

Problems solved by RIVIAM

Multi-agency working

Multi-agency working

RIVIAM Workflow enables organisations from multiple sectors to work together across the same patient record

Managing demand

Removes the need to track cases in spreadsheets and on whiteboards. Provides a single view of all cases and their status for each pathway

Managing demand

We want to hear from you

If you would like to find out more about our services and how we can help, please get in touch

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