Health and social care providers

RIVIAM's services allow health and social care providers to improve the co-ordination of care for people

As a provider of health and social care services, you're working day in and day out to meet the increasing demand for services with re-designed models of care that use existing computer systems created for a different time.

Our strategy is to enable providers to focus on care delivery whilst we help you improve operational efficiencies and the quality of the service you deliver to citizens.

It's about delivering co-ordinated care

We achieve this in a number of ways, facilitating:

  1. Transformation of how service centres (or single points of access) work and manage referrals with our Workflow and Email Processing services.
  2. Provision of citizen-focused, easy to use referral websites improving access to care services.
  3. The creation and management of new care pathways using our mobile capabilities, GP Portal and Document Delivery services.


We believe that useful data improve decisions about people's care, enable better co-ordination across services and increase operational performance.

We help our customers:

  1. Remove the need for service centres to use spreadsheets and paper to track and manage referrals.
  2. Bring new models of care in the community alive.
  3. Seamlessly integrate with GP systems and with NHS Digital services.

We want to hear from you

If you would like to find out more about our services and how we can help, please get in touch

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