Health and social care providers

RIVIAM's services allow health and social care providers to improve referral management and the co-ordination of care for people

As a provider of health and social care services, you're working day in and day out to meet the increasing demand for services with re-designed models of care that use existing computer systems created for a different time.

Our strategy is to enable providers to focus on care delivery whilst we help you improve operational efficiencies and the quality of the service you deliver.

It's about delivering co-ordinated care

We achieve this in a number of ways, facilitating:

  1. Provision of citizen-focused, easy to use referral websites improving access to care services.
  2. Provision of secure portals and service directories for professionals to request care.
  3. Transformation of how service centres (or single points of access) work and manage referrals with our Workflow and Email Processing services.
  4. The creation and management of new care pathways including the ability for health and social care organisations to work easily together using our Multi-agency Referral Hub and Discharge service.


We believe that useful data improves decisions about people's care, enables better co-ordination across services and increases operational performance.

We help our customers:

  1. Increase access to services and bring new models of care in the community alive.
  2. Remove the need for service centres to use spreadsheets and paper to track and manage referrals.
  3. Seamlessly integrate with GP systems and with NHS Digital services.

We want to hear from you

If you would like to find out more about our services and how we can help, please get in touch

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