What we do
Every day people's lives are being improved because RIVIAM provides a secure care co-ordination platform and services
With RIVIAM, our customers reduce costs, streamline workflows and improve access, capacity and flow for more efficient, joined up, personalised care.
Referral management for co-ordinating care
Secure Referral Portals auto route referrals to Workflow enabling healthcare teams to receive information efficiently and work better together.
Facilitating collaboration across sectors
With RIVIAM's Multi-agency Referral hub, care is extended to include the local authority and commissioned third sector providers for more integrated health and social care.
Our Hospital to Home service provides easier access to community and wellbeing services for patients fit to go home, and provides a dashboard for hospital teams to make quicker discharge decisions.
Digital Immunisations Consent Service
Since 2018, we have been supporting our customer's school-aged children's vaccination programmes and are England's leading eConsent provider.
In 2025 alone, RIVIAM processed over 2 million eConsents.
Citizen / Patient Engagement Portal
People can book appointments and take control of their care with our Patient Engagement Portal reducing the number of Did Not Attends.
Sadie AI services
Something smart has arrived ... RIVIAM has introduced Sadie AI services - your intelligent assistant.
Our solutions are transforming care now
〝For us, RIVIAM was the practical choice because it was already embedded through the Community Wellbeing Hub. It gave us a simple, accessible referral route we could launch quickly, and it captured the monitoring information we needed, like demographics, location and activity tracking, without adding admin for partners.〞
〝We have found RIVIAM's school immunisation consent and recording system to be an invaluable tool. The platform is user-friendly, reliable, and supports the efficient management of consent collection, clinic bookings and immunisation records. What stands out most is the responsiveness and support from the RIVIAM team. They are always quick to respond to queries and feedback, and any requested amendments are implemented promptly and professionally. Their willingness to listen to users and continuously improve the system has made a real difference to our service delivery.〞
See more case studies
See the outcomes for our customers of using RIVIAM's services.
Providing NHS integration
RIVIAM integrates with Primary Care, Community Care and Secondary Care systems, so people receive the right care, at the right time using the right information.
We can provide a secure link to Shared Care Records, document delivery into GP systems, and secure email processing of referrals directly from NHS accounts into RIVIAM.
Priced to meet the needs of health and social care providers, our cost-efficient Software as a Service ensures value for money. With focus on customer success, we build long-term customer relationships.
Our latest news
WorkWell pilots: what early learning means for joined-up health and employment support
As the UK Government’s WorkWell scheme moves from pilot to wider rollout from November 2026 the early pilot findings offer use...
Why connected multi-agency working will be critical to WorkWell delivery and how RIVIAM can help
The UK Government's WorkWell could be one of the most significant work and health programmes in helping people stay in or return...
How end-to-end referral transformation takes shape in practice – launch of RIVIAM for Bath and North East Somerset, Swindon and Wiltshire (BSW)
Improving access is rarely just about putting a form online.
World Health Day 2026: Why care co-ordination matters
On World Health Day , this year’s theme, “Together for health.
Building referral pathways that reflect real relationships: RIVIAM’s new referral functionality for supporting people, their carers and family members
For Integrated Neighbourhood Teams (INTs), Local Authorities and NHS healthcare providers, referrals need to reflect the reality...
NHS organisations now have a new procurement route to improve patient communication and reduce Did Not Attends (DNAs)
Great news: RIVIAM is now an approved supplier on NHS Shared Business Services ’ Patient/Citizen Communication, Engagement and...