Digital Front Door / Patient Engagement Portal
Improves access, convenience and efficiency with a digital first approach
Reduce waitlists, enhance operational efficiency and boost patient satisfaction by empowering people to take control of their care - for better outcomes across complex community care pathways.
NHS integration
With NHS login enabled right now, we are also on the NHS App Wayfinder programme with compliance expected in 2025.
RIVIAM integrates with HL7 Admission, Discharge, Transfer (ADT) clinical systems like TPP SystmOne™ and compatible Electronic Patient Records (EPRs). Our real time connectivity means people can book multiple appointments for the same care service in one instance, providing a seamless service.
Appointment book, amend, cancel
In real time, people can effortlessly book, amend or cancel appointments and instantly access documents, questionnaires and messages, eliminating delays.
Mobile first, the portal is designed for accessibility and available as a web app or on iOS and Android.
Integrated live Patient Engagement Portal soon available in NHS App
Track, manage and action waitlists
A key enabler for RIVIAM's Patient Engagement Portal, Waitlist management offers a clear and organised view of patient and referral waitlists by appointment status, service area, priority, pathway and type of appointment.
Manage clinics auto populated from a clinical system
Clinic management in RIVIAM makes it easy to cancel an entire clinic or specific appointment slots, alerting people who may have booked appointments to re-book.
More from Digital Front Door / Patient Engagement Portal
People in control of their care
Accessible Patient Engagement Portal widening access to care services
Waitlist management
Manage waitlists and appointments using RIVIAM's platform
Fully integrated with clinical systems
RIVIAM provides a direct, real time interface
Clinic management
One place to manage clinics