RIVIAM's Secure Video service offers a convenient and reliable alternative to face-to-face meetings for busy healthcare professionals. For organisations who want to provide patient services across locations, it enables secure video consultation rooms.

The service provides a high definition video and audio conferencing solution integrated into RIVIAM.

Broadening care for patients

It's ideal for Primary Care Networks or providers looking to set up new models of care, reaching out to patients who may not normally be able to make appointments or where it's useful to invite extended family members.

The service also supports environments where skilled health or social care advice is needed and can be provided remotely to groups of users.

Efficient, reliable and secure

Video calls can be set up or scheduled by sending an email invitation containing a URL link and pin code.

Recipients are able to access and launch the video using RIVIAM's mobile application on any connected device, ideally using Wi-Fi rather than mobile data.

Before the call starts, users can change their camera settings, answer any set questions and remain in a waiting room.

Recorded against a patient record

During the call, the RIVIAM user or the patient can save the video and audio recording. These can be stored securely in the RIVIAM record and also linked into clinical and third party systems.

Each user also gets the chance to take and save snapshots.