At RIVIAM, we're dedicated to driving positive change through sustainability, inclusivity and wellbeing. Our commitment extends beyond digital innovation to creating a lasting social and environmental impact.
Fighting climate change
We're committed to achieving Net Zero by 2030 and actively measure and reduce our carbon footprint.
By using energy-efficient technology and cloud-based services, we minimise environmental impact while promoting sustainable digital transformation. We help our customers fight climate change by offering digital services that eliminate the need for paper and enable information to securely flow across systems.
On the Website Carbon Calculator, our website proudly holds a carbon rating A and generates just 0.17g of CO2 per visit, at the time of testing. This is cleaner than 83% of all webpages globally. We’re committed to ongoing improvements to the new website as part of our dedication to sustainability, supporting a greener future for our community and planet.
We are Green Mark accredited and our Carbon Reduction Plan is yearly reviewed as part of our accreditation. Read our Carbon Reduction Plan here.
Equal opportunity
Championing diversity and inclusion by adopting fair recruitment practices, we ensure job descriptions are inclusive and conducting broad searches for talent.
Each year, we support 6th form and college students through work experience programmes.
We take all our employees needs into account and make adjustments to our office and online resources to make their work experience as comfortable and accessible as possible.
In an industry where women are still underrepresented, at RIVIAM our talented female staff are driving change for our customers. We're committed to supporting a future where more women thrive in tech.
RIVIAM is also an organisation where different personalities, nationalities and cultures come together to make a difference. Did you know we have employees from Brazil, Vietnam, Venezuela, Chile, Belgium, Ireland, Scotland, the US and England working in our Bath-based office?
Learning and development
At RIVIAM, we believe that investing in people is one of the most valuable contributions we can make. We actively support our staff to develop their skills, confidence and professional expertise throughout their careers.
This includes funding and encouraging access to training courses, degrees, professional qualifications and professional body memberships. We want our colleagues to keep learning, stay up to date with best practice and build the knowledge they need to grow in their roles and progress their careers.
We also support learning opportunities for young people and those exploring future careers. This includes offering placement and work experience opportunities for young people and internships for those looking to gain practical experience in a professional environment.
By supporting both our staff and the next generation of talent, we aim to create long-term social value through skills development, career progression and access to meaningful workplace experience.
Modern slavery and ethical labour
As part of our commitment to responsible business practices, we are dedicated to preventing modern slavery and human trafficking within our operations. We adhere to the Modern Slavery Act 2015 and publish an annual Modern Slavery Statement, which outlines the steps we take to identify, assess and mitigate modern slavery risks.
You can view our latest Modern Slavery Statement here.
Wellbeing
Our Employee Assistance Program (EAP) is designed to support our team's wellbeing, both at work and beyond.
A happy workplace is a productive one and our office dogs play a big part in that. Our friendly four-legged colleagues bring joy, reduce stress and create a relaxed, welcoming environment.
We also encourage everyone to take time outside, enjoy the nearby green spaces and River Avon and prioritise their wellbeing. A little fresh air, some tail wags and a supportive culture go a long way in making RIVIAM a great place to work.
Commitment to our community
Supporting our local community is an important part of RIVIAM’s approach to social value. We support charities and community organisations through funding, fundraising, volunteering and by giving our people the time to contribute to causes that matter to them.
Over the past 18 months, RIVIAM has contributed £17,000 in funding and staff time to Mentoring Plus, a Bath-based charity supporting young people aged 5–25 who face challenges at home, at school or in their community. Mentoring Plus helps young people improve their wellbeing, build confidence and realise their potential.
A full year of mentoring costs approximately £3,500–£4,000 per young person, meaning our contribution is equivalent to the cost of providing at least four young people with mentoring support for an entire year.
Our relationship with Mentoring Plus has grown significantly since early 2025. Our employees have supported the charity through fundraising, volunteering and practical donations. Our first fundraising event was a cake sale on 26 May 2025, featuring homemade treats from our team and donations from local bakeries, which raised £313.50 in three hours and RIVIAM topped it up to £500. You can read more about the event here.
In June 2026, our support grew further with a Charity Comedy Night, which raised a total of £4,678.50. Our team has also taken part in Mentoring Plus activities including quiz nights and their Christmas tree sale, donated a technology kit and volunteered directly with the charity.
We also support other organisations making a positive difference across Bath and the surrounding area. In the past, we have supported Age UK BaNES, Bath Mind and Bath Area Play Project, as well as collecting food for Bath Foodbank.
Since 2025, RIVIAM has been a Gold Corporate Patron of Bath Philharmonic Orchestra. Through its Creative Learning Programme, Bath Phil works with young carers from across the South West, as well as school-aged children in Bath and beyond, using music to build confidence, creativity and connection.
We also support the wider voluntary and community sector locally, including sponsoring the 3SG Volunteer Fair, helping recognise and celebrate the contribution volunteers make across Bath and North East Somerset.
Alongside the support we provide as a business, we actively encourage our people to contribute to causes they personally care about. Each employee can take a paid half day per month to volunteer with a non-profit organisation or community cause. Members of our team currently give their time to organisations including Bath Pride, All Cycle Bath & West, Radio Bath CIO and Age UK BaNES.
For us, social value is not only about financial donations. It is about using our time, skills and resources to support the organisations and people around us. By combining funding, fundraising, practical support and volunteering, we aim to make a meaningful and lasting contribution to stronger, healthier and more connected communities.
You can read more about the impact we made in 2025 here.
Tech4Good
We are a proud member of Tech4Good South West, a community network dedicated to driving technological innovation to tackle social challenges, while empowering everyone with the skills and opportunities needed to succeed in the digital age.
As a member of techUK, we take part in health and social care events and networking with colleagues across the industry.
Together, we are building a greener, fairer and healthier future.
Social value in NHS contract delivery
RIVIAM works with NHS, health, social care and VCSE organisations to create social value that benefits patients, staff and communities. Our digital platforms help services communicate more easily, reduce paper, cut down on unnecessary travel and give people greater choice and control over how they access care. By supporting online forms, digital letters, and appointment management, we help make services more convenient, inclusive and environmentally responsible. We also work with our partners to understand local priorities, such as improving patient experience, widening access, reducing health inequalities and supporting greener care pathways, so that the value we create is meaningful, measurable and relevant to the communities they serve.
Last Updated August 2026.